Shipping policy
Shipping Policy
At Zoomies, we aim to process and ship all orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times vary depending on your location and shipping method selected at checkout. Most orders arrive within 5–15 business days after shipment.
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Delays
Zoomies is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@zoomies.com and we will do our best to assist you.
Contact Us
For any shipping-related questions, please contact: